In June 2025, the Cash9ja loan app, a previously popular instant loan provider in Nigeria, was quietly removed from the Google Play Store. For an app once listed under the FCCPC-approved digital money lenders, this sudden disappearance is a big deal.
If you’re reading this, you’re likely trying to find out:
Why was Cash9ja removed from the Play Store?
Is it still safe to use?
What alternatives are better?
This article answers all of that and more.
Updated as of June 2025 with verified facts, FCCPC listings, and user insights.
What is the Cash9ja Loan App?
Cash9ja was developed by Samued Tech Nigeria Limited, a registered Nigerian digital lender that previously operated as a fast-loan platform for short-term borrowing.
Borrowers could apply via the Cash9ja Android app, receive disbursement within minutes, and repay within 1–2 weeks. Need more info? Read more about this app here.
As of June 2025, the Cash9ja app no longer appears on the Google Play Store. This happened without official public communication from the company.
Searching for “Cash9ja” on Google Play now returns not found results, or links to third-party APK websites.
This means the app was either:
Removed by Google due to violations, OR
Voluntarily pulled by the developers
If you still have the app installed, it will continue to work temporarily, but updates and security patches will no longer be available.
Potential Reasons for Delisting
Apps are typically removed from the Google Play Store for one or more of the following reasons:
Violation of Google’s Lending Policies: This includes failure to clearly disclose repayment terms, interest rates, or loan durations.
Privacy Concerns: Apps that access users’ contact lists, messages, photos, or other sensitive data without clear consent may face removal.
Excessive User Complaints: A high volume of reports related to harassment, aggressive recovery tactics, or unethical practices can trigger enforcement.
Non-compliance with App Quality Standards: Issues such as frequent crashes, misleading information, or fake reviews can also result in delisting.
In the case of Cash9ja, user reviews and reports suggest that some of these issues may have contributed to its removal, although no official reason has been publicly confirmed by Google.
Prior to its removal from the Play Store, Cash9ja was the subject of various user complaints, including:
Receiving loan amounts lower than originally requested
Changes to repayment terms after loan disbursement
Early warning messages or reminders before the actual due date
Difficulty revoking app permissions or requesting data deletion
These concerns are similar to patterns observed in other digital lending platforms such as NiceKash and TopCredit.
While there is no official public statement, such complaints may have drawn the attention of the Federal Competition and Consumer Protection Commission (FCCPC) for potential review regarding data privacy practices, transparency, and fair lending standards.
My Personal Experience with Cash9ja Loan App
I once applied for a ₦30,000 loan through the Cash9ja app. After completing the application, I was approved for ₦18,000—noticeably less than the amount I had requested. The repayment period was 10 days, with a total repayment amount exceeding ₦23,000.
During the loan application process, the app initially indicated that I could repay in multiple installments. However, this later changed to a single lump-sum repayment, which was unexpected.
Before the due date even arrived, I began receiving multiple SMS reminders that came across as overly aggressive or intimidating. When I tried to contact customer support for clarification, the responses were either delayed or not very helpful.
Even after I made full repayment, the app didn’t immediately reflect the updated status, leaving me uncertain about whether my payment had been successfully logged. The overall experience left me concerned about communication gaps and transparency.
Is Cash9ja Still Safe to Use in 2025?
Once an app is no longer available on the Google Play Store, users should proceed with caution. This typically means the app will:
No longer receive updates or security enhancements
Not benefit from Google’s safety checks or Play Protect features
Operate outside the direct oversight of app store policies
While the Cash9ja app may still function through APK downloads, users are advised to carefully consider the potential implications for data privacy and security before proceeding.
Using loan apps that are no longer available on official app stores—such as through APK downloads—can come with certain risks. These may include:
Increased frequency of loan reminders or follow-up messages
Potential exposure of user data to third-party handlers
Unclear or unexpected service charges
Limited transparency around how personal or BVN information is managed
The possibility of unofficial or cloned versions of the app circulating online
It’s generally advisable to only install mobile apps from trusted, verified sources to help protect your privacy and avoid security issues.
What to Do If You Still Use Cash9ja
If you currently use the Cash9ja loan app or have an active loan, here are some steps you may consider taking for your peace of mind and record-keeping:
Complete any outstanding repayments as agreed, to avoid misunderstandings.
Save screenshots or receipts of your repayment transactions for reference.
Uninstall the app if you no longer plan to use it.
Review and adjust app permissions through your device settings to ensure only necessary access remains.
Report any concerning experiences to the FCCPC if you feel your rights as a consumer may have been violated.
These steps can help you stay protected and maintain control over your financial interactions.
If you’re exploring safer lending options, consider using loan apps that are currently FCCPC-approved and available on the Google Play Store. These platforms are known for offering more transparent terms and user-focused support:
These apps typically provide clearer interest rate disclosures, more reliable customer service, and a borrowing experience that aligns with regulatory guidelines. Always review the terms and conditions before applying for any loan.
FAQs: Cash9ja and Play Store Delisting
Why Was Cash9ja Removed from the Play Store?
While no official statement has been issued, apps are typically removed from the Google Play Store for reasons such as violations of platform policies, user complaints, or concerns related to data privacy and security. The exact cause in Cash9ja’s case has not been publicly confirmed.
Can I Still Use the App?
Technically, the Cash9ja app may still function if installed through an APK file. However, since it is no longer available on the Play Store, it may not receive security updates or official support, which can affect user safety and experience. Proceeding with caution and reviewing alternatives is strongly advised.
Is Cash9ja Still FCCPC-Approved?
Yes, Cash9ja (operated by Samued Tech Nigeria Limited) is currently listed among the FCCPC-approved digital lenders. However, it’s important to note that approval indicates regulatory recognition but does not automatically guarantee that all operational practices meet user expectations or ethical standards. Users are encouraged to read reviews and exercise due diligence before using any loan app.
Can I Get My Data Deleted from Cash9ja?
As of now, there is no publicly stated process for requesting data deletion from Cash9ja. However, you may contact the company directly via email at service@samuedltd.com to formally request the removal of your personal information. It’s advisable to clearly state your request and keep a record of all correspondence for reference.
What If I Am Defamed by the App?
If you believe you’ve been defamed or subjected to inappropriate communication by any loan app representative, you should:
File a formal complaint with the FCCPC through their official portal: https://fccpc.gov.n
About LoanAppsTips.com.ng We publish unbiased reviews and warnings about loan apps, credit scores, and personal finance in Nigeria. Subscribe for updates on new apps, government grants, and scam alerts.
Edem is a financial expert and writer who shares tips on loan apps and personal finance in Nigeria. With a mission to help people avoid debt traps and financial stress that can lead to depression, Edem empowers individuals with practical knowledge to achieve financial freedom.
Leave a Reply