Discover how the OxLoan app works in Nigeria, including loan limits, approval speed, interest rates, repayment complaints, user support, and privacy concerns. Read this in-depth review covering everything from loan disbursement issues to authorization errors and tips for increasing your loan limit.
Are you in need of quick financial help? Whether you’re a student managing school expenses, a market woman restocking goods, or a worker handling family needs, OxLoan Pro might just be the right solution for you. In this post, we’ll explain how OxLoan Pro works in simple language, so everyone — young or old — can understand.
Sit down, relax, and let me tell you everything you need to know about OxLoan. Whether you’re in Lagos, Owerri, Calabar, Kaduna, or a village with internet access — this guide is for you.
Table of Contents
ToggleOxLoan Pro — Secure, Flexible Loan App for Nigerians
Transparent Loans
No hidden fees, no service charges. OxLoan offers clean, clear loan terms — what you borrow is what you repay, with fair interest.
⏱ Fast Disbursement
Apply in minutes and get money sent quickly to your bank account — perfect for urgent needs like rent, school fees, or health bills.
Flexible Repayment
Choose between 91 to 365 days to repay your loan. Short or long term, OxLoan fits your income schedule without pressure.
Real User Feedback
Some users have faced issues like delayed repayment reflection and limited loan offers. OxLoan’s support is available via WhatsApp for resolution.
Built for Nigerians
Whether you’re a student, trader, or salary earner, OxLoan is tailored to Nigeria’s economy, making credit more accessible and fair.
What Is OxLoan?
OxLoan Pro is a loan app made for Nigerians who need quick money without stress. You don’t need to visit any bank or fill long forms. You simply download the app, apply, and if approved, the money enters your account fast.
It is designed for:
Students needing cash for school fees or hostel
Business people who want to buy goods
Civil servants who need “month-end helper”
Traders and market women needing capital boost
Youths who just want to sort out urgent financial issues
OxLoan App Features (What Makes It Unique)

Let’s break down the main features in plain language:
1. Loan Duration
You can borrow money and pay back in 91 to 365 days (That’s 3 months to 1 year).
2. Loan Amount
You can collect from ₦5,000 to ₦200,000, depending on your creditworthiness.
3. Interest Rate
The Annual Percentage Rate (APR) is between 11% and 30%. This is relatively fair, especially when compared to some other apps I reviewed in 10 Loan Apps That Can Borrow You ₦50K Instantly in Nigeria.
4. Zero Hidden Charges
Unlike some fake loan apps I exposed in 6 Warning Signs the Trending NAPEP Registration is a Scam, OxLoan has no hidden service fee. What you see is what you pay.
Real-Life Loan Example
Let me give a real-life example to help you understand the repayment:
You borrow ₦200,000
Loan term: 120 days (about 4 months)
Daily Interest Rate = 4% ÷ 31 = 0.129%
Total Interest = ₦200,000 × 15% = ₦30,000
Total Repayment = ₦230,000
- No service fee
- No hidden fees
- No surprise deductions
How OxLoan Works: Step-by-Step Guide + What You Need to Apply
For anyone hearing about OxLoan Pro for the first time, here’s a simple guide on how it works, how to use the app, and what documents or information you’ll need — including whether they require your BVN, NIN, and if they engage in defamation or harassment like some other loan apps in Nigeria.
Step-by-Step: How to Use the OxLoan App
1. Download the App
Go to the Google Play Store and search for “OxLoan Pro – Secure Online Loan” or visit their official page. Make sure it’s published by Singularity Technology Nigeria Limited.
2. Create an Account
Once installed, launch the app and sign up using your phone number. You’ll be required to set a password and verify your identity via SMS or OTP.
3. Fill in Personal Details
Next, you’ll provide your full name, date of birth, residential address, employment or business info, and bank details. This helps the app determine your eligibility and risk score.
4. Submit Documents
You may need to:
Input your BVN (Yes, BVN is required)
Provide your NIN or ID card (in some cases)
Link your bank account with your profile
These are standard requirements across all digital lenders in Nigeria and are used to confirm your identity and reduce fraud.
5. Apply for a Loan
After verifying your profile, OxLoan will show you the amount you qualify for (e.g. ₦5,000 – ₦200,000). Choose the amount and your preferred repayment duration (91 to 365 days).
6. Get Disbursed
Once approved, your money is sent directly to your bank account, often within minutes or hours.
7. Repay Through the App
You’ll be reminded before your repayment date. You can repay via debit card, bank transfer, or in-app options. Early repayment may help increase your future loan limit.
Does OxLoan Require BVN or NIN?
Yes, OxLoan requires your BVN (Bank Verification Number) to verify your identity and credit history. This is a normal process in Nigeria used by licensed loan providers to assess risk and reduce fraud.
NIN (National Identification Number) is not always required during registration, but in some cases, users may be asked to submit a valid government-issued ID, which may include:
NIN slip/card
Voter’s card
Driver’s license
National ID card
Don’t panic when asked for BVN — it is for verification only. Loan apps cannot withdraw from your account with BVN alone. However, never share your OTP with anyone.
Does OxLoan Threaten or Defame Borrowers?
This is very important. Based on user reviews, some borrowers have complained that OxLoan sent threatening SMS or messages to their contacts when they defaulted. One user said:
“Your agents started threatening me… my email is full of threats… now they say I owe ₦61,000 when I borrowed ₦30,000.”
Another said: “Respect yourselves o! Things are not always rosy. I’ve repaid many times and you still embarrass me?”
So, Does OxLoan Defame People?
There’s no public evidence that OxLoan openly defames borrowers like some banned apps, but:
They do send reminders and warnings
Some users claim their contacts were messaged after default
If you default and ignore multiple reminders, they may escalate like many other loan apps
However, based on their public responses, OxLoan urges users to report harassment to their official WhatsApp line (+2347030915460) so the issue can be addressed. This is more professional than many fake apps that violate privacy with impunity.
If you’re concerned about this, I strongly recommend reading:
How to Stop GSI Loan Recovery from Your Bank Account
Loan Apps That Have Been Removed for Harassing Nigerians
Before using any loan app — OxLoan or otherwise — remember:
Don’t borrow more than you can repay
Read the terms carefully
Make your repayment on or before the due date
Contact support immediately if there’s an issue — don’t ignore it
Why Many Nigerians Are Using OxLoan
Let’s now talk in detail about the key features that make OxLoan stand out among the many loan apps in Nigeria. Whether you’re a student, a trader, or a civil servant, understanding how each feature works will help you make informed decisions before applying.
1. Transparent Terms — No Hidden Fees
One of the biggest reasons people avoid loan apps is because of hidden charges. Some apps will tell you they’re giving you ₦20,000, but when the money enters your account, you’ll see just ₦13,000 — and they’ll still expect you to pay back the full ₦20,000 or even more. This is a major issue I exposed in my review of fake loan apps. OxLoan, however, operates differently.
With OxLoan, the terms and conditions are clearly displayed before you collect the loan. You’ll see the exact interest rate, repayment date, and total amount to pay back — without service fees or mysterious deductions. This level of transparency builds trust and gives peace of mind, especially for first-time loan users or elderly people who don’t like digital surprises.
So if you’re the kind of person who likes to know exactly what you’re signing up for, OxLoan is a reliable option. There’s no fine print trying to confuse you. Just simple, honest lending. And that’s what we all want — especially in today’s Nigeria where many are struggling with rising costs.
2. Flexible Repayment Plans
One thing many people complain about with loan apps is that they don’t give enough time to pay back. Some apps want you to pay within 7 or 14 days, and once you miss it, they start calling and embarrassing you. This is why flexible repayment is very important — and OxLoan offers just that.
OxLoan allows you to choose a repayment period between 91 days (3 months) and 365 days (12 months). This gives you room to plan your finances and spread your payment over time. Whether you’re a salary earner waiting for payday or a trader expecting to restock and sell goods, you can find a repayment plan that matches your cash flow.
This flexibility makes the app more friendly for real-life Nigerians who live from hustle to hustle. For example, someone earning daily income from Okada riding or hairdressing can easily choose a longer plan. It’s the same reason I always recommend in my article on FairMoney vs Carbon vs Palmcredit — go for apps that allow you to control your repayment speed.
3. Fast Loan Disbursement
When you need money urgently — maybe for a medical bill, school fee, or unexpected situation — waiting 3 days for loan approval can feel like forever. That’s why fast processing is one of the most valuable features in any loan app. Thankfully, OxLoan is designed for speed.
Once you submit your application and it is approved, the loan is credited quickly into your account. There’s no long delay, no unnecessary back-and-forth. If all your documents and information are correct, the system verifies your profile almost instantly. In most cases, people receive funds the same day they apply — which is a big plus.
Compare this with some traditional banks or even government loan programs, where the application process can take weeks. As I mentioned in my article on how to apply for NIRSAL and FG loans, timing is everything when you need urgent support. OxLoan is built for this kind of speed, making it perfect for emergencies.
4. Safe and Secure Transactions
Many Nigerians are scared of using loan apps because they’ve heard stories about apps stealing people’s data, accessing their contacts, and even threatening them. Unfortunately, some of those stories are true. But that’s why it’s important to choose an app that values your privacy and data protection — like OxLoan does.
OxLoan uses encrypted technology to keep your financial information, BVN, and bank details safe. They don’t leak your information or share it with third parties without your permission. When you apply, the app only asks for necessary access and follows privacy standards — something many scam apps ignore.
If you’ve ever received a call from an unknown number insulting you for being “a debtor” to a loan you didn’t take, then you already know why security matters. That’s why I’ve warned Nigerians in articles like 6 Warning Signs of Fake Loan App Scams to stay away from shady apps. OxLoan stands out by respecting users’ privacy and staying professional.
5. Friendly Customer Support
Sometimes, even when an app is working well, you may need someone to talk to — maybe to ask why your loan was rejected, how to change your bank account, or how to repay early. OxLoan has a responsive customer support system to help with all of that.
You can reach them directly via WhatsApp, which is convenient because almost everyone in Nigeria uses WhatsApp now. You can also send them an email if you prefer. From reviews so far, they respond politely and try their best to resolve issues — unlike some loan apps that just ignore messages or block users.
Having real customer service is part of what builds trust. If you ever used other apps I reviewed like Branch, Palmcredit, or Carbon, you’ll notice that one major difference between the good and the bad apps is the quality of support. OxLoan is already showing signs of being in the “good” group.
Who Is Eligible for OxLoan?
To get started with OxLoan, you must:
Be a Nigerian living in Nigeria
Be 18 years or older
Have a valid bank account
Have a steady source of income (salary, business, trade)
Maintain a good credit record — that means don’t owe other loan apps anyhow
If you’ve previously defaulted on loans, you may be blacklisted from getting loans on OxLoan or any app I covered in How to Stop GSI Loan Recovery from Your Bank Account.
Is OxLoan Safe to Use?
Yes — based on available details, OxLoan respects user privacy and uses encrypted channels to protect your financial data.
They clearly stated that:
Your data will not be shared without your consent.
They only request permission necessary for the loan process.
I always advise Nigerians: if any loan app starts demanding your phone contacts, photos, and threatening your family, it’s a red flag. Check out my review of fake loan apps removed from Play Store for more on this.
Contact OxLoan Directly
In case of any complaint or support need, here are their official contacts:
Email: onlineservice@oxcredit.co
WhatsApp: +234 703 091 5460
Office Address: Ososa Street, Oworonshoki 105102, Lagos
What Are the Common Complaints About OxLoan? Real User Concerns & OxLoan’s Official Response
Let’s be honest — no loan app is perfect, and OxLoan is no exception. While it offers flexible repayment and fast disbursement, a few Nigerian users have reported issues ranging from loan repayment delays, threatening messages, to technical errors with the app.
As part of our commitment to transparency here on LoanAppsTips.com.ng, we’ve gathered some of the most common complaints from users and how OxLoan has responded to each one.
1. Payment Not Reflecting After Repayment
User’s Complaint:
“Dear OxLoan, I paid for my first installment since yesterday but it’s still showing on the dashboard that I haven’t paid. I won’t pay any additional due fees… THANK YOU.”
OxLoan’s Response:
“Kindly reach out to us via WhatsApp on +2347030915460. We have an agent that will resolve the issue if it still persists.”
Explanation:
Sometimes, payments may not reflect instantly due to bank network delays or technical syncing issues in the app. If this happens, it’s important not to panic. Contact support with your payment proof so they can manually update your status. We also discussed similar loan repayment concerns in our honest review of Cash9ja where users faced similar issues.
2. “Authorization Failed – Keep the App Installed”
User’s Complaint:
“Authorization failed. Please keep the app and try again in a few days. What am I keeping it for when it never worked in the first place?? I rate it 0.”
Explanation & Response:
This error often comes up due to network issues or poor verification during signup. It can be frustrating — especially for new users trying to access a loan quickly. OxLoan recommends leaving the app installed and trying again later. If the issue persists, reach out to support and share your phone number and device screenshot. We covered how slow or failed loan verification affects users in How to Apply for FG and BOI Loans Without Delay.
3. Approved Loan Too Small
User’s Complaint:
“The amount approved is too small for my need. I need 10x of what was approved.”
OxLoan’s Advice:
“We understand this can be frustrating. The only way to increase your loan limit is by taking smaller loans and repaying on time. Your limit will gradually increase.”
Explanation:
This is a common practice among digital lenders. They start users with small amounts (₦5,000–₦20,000) to assess risk. After you repay 2–3 times without delays, your loan limit will go up. Apps like FairMoney and PalmCredit also use this method, which we explained in detail in FairMoney vs Carbon vs PalmCredit: Which Is Best?.
4. Harassment or Threatening Messages
User’s Complaint:
“OxLoan! Respect yourselves! I’ve paid several loans before. Just because I’m late on one, your agents are threatening me and sending my details to everybody. Respect yourself oo!”
OxLoan’s Reply:
“We regret this, Mr Tamunokuro. Kindly contact us with your registered details so we can address your concern.”
Explanation:
Some users report receiving rude or harassing SMS and WhatsApp messages when they default. While loan apps have the right to remind users, they must do it respectfully. If you ever face abuse or public shaming, report them to the FCCPC. We highlighted this issue in 11 Warning Signs the Trending NAPEP Registration Is a Scam — where fake or aggressive apps often act unlawfully.
5. Loan Delayed or Not Received
User’s Complaint:
“My loan is delayed, please any reason?”
OxLoan’s Explanation:
“This can be due to numerous reasons — bank network being the foremost. If it exceeds 24 hours, kindly reach out to our support team.”
Explanation:
Delayed loan disbursement can happen due to bank server delays, public holidays, or validation issues. Ensure your account number is correct and your BVN is linked properly. If it takes more than 24–48 hours, contact support immediately.
6. Phone Number or Login Error
User’s Complaint:
“It keeps saying enter a valid phone number. Why?”
Response from OxLoan:
“Hi, please send us your account details with a screenshot to +2347030915460 so we can help.”
Explanation:
This is usually caused by entering your phone number in the wrong format or using a previously deleted account. If you’re unsure, always use the 11-digit Nigerian format starting with 0 (e.g., 0803…).
7. Deleted Account Cannot Be Recovered
User’s Complaint:
“Please I deleted my account and I’ve been trying to log in. They said it’s not possible. Is there any way to login?”
OxLoan’s Response:
“Once your account has been deleted by you, there is no way to recover it.”
Explanation:
This is a permanent action. If you delete your account, you lose access to your previous records and cannot recover it. OxLoan doesn’t currently support account recovery after deletion. Be sure you really want to delete your account before doing so.
Should You Use OxLoan?
Yes — but with wisdom.
Only borrow what you can repay. This isn’t free money; it’s a tool for managing urgent needs responsibly.
Just like I always tell my readers in posts like:
The best loan is the one you can pay back on time.
Final Word — Know the Good and the Bad
OxLoan is genuinely helpful to many Nigerians looking for emergency funds with flexible terms. But just like any loan service, it has its strengths and its problems. Be informed before using the app. Don’t ignore the red flags, but also don’t throw away a good option because of a few bad experiences.
Before choosing any loan app, we always recommend:
Read reviews like my personal experience with 5 loan apps
Know how to protect yourself from threats — see GSI Recovery: How to Stop Loan Deductions from Your Bank
Avoid apps already flagged — like in Cash9ja Removed from Play Store
Have You Used OxLoan Before?
Share your honest experience in the comments. Did it work for you? Was the repayment smooth? Were you treated respectfully?
Related Articles to Help You
If you enjoyed this post, read these next:
If you’ve used OxLoan before, share your experience in the comment section. Let’s help each other make wise financial choices.
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